Legal

Privacy Policy

Last updated: 5 August 2026

In short: this site sets no cookies of its own, runs no Google Analytics and no advertising pixels, and does not track you across the web. We only collect personal data when you choose to give it to us, by booking a meeting.

1. Who is responsible for your data

The controller of personal data collected through this website is:

2. What data we collect

2.1. Data you give us

When you book a meeting through the calendar on this site, or contact us by email or WhatsApp, we collect your name, email address, phone number, the date and time you choose, and any information you decide to share about your business or needs.

The booking calendar is provided by an external service (see section 5). Data you enter there is collected by that service on our behalf.

2.2. Data collected automatically

The server hosting this site logs technical information needed for it to run safely, such as IP address, browser type, and the date and time of access. We do not use this to identify you or to build profiles.

2.3. Technical storage in your browser

The site temporarily stores your scroll position in your browser's session memory. It is used only to return you to the same place when you press the back button, and for the page transition animation. This never leaves your device, does not identify you, and is cleared when you close the tab.

3. Why we use your data

PurposeLegal basis (GDPR)
Scheduling, confirming and holding the meeting you requestedPre-contractual steps at your request (Art. 6(1)(b))
Responding to enquiriesPre-contractual steps or legitimate interest (Art. 6(1)(b) and (f))
Delivering contracted services and invoicingPerformance of a contract and legal obligation (Art. 6(1)(b) and (c))
Sending marketing communications, if you agreedConsent (Art. 6(1)(a))
Keeping the site secure and working properlyLegitimate interest (Art. 6(1)(f))

We do not carry out automated decision-making with legal effects, nor profiling.

4. Cookies

This site sets no cookies of its own, uses no analytics tools such as Google Analytics, and carries no advertising pixels.

When you open the booking calendar, the service providing it may set cookies necessary for that form to work. Those cookies are the responsibility of that service and are only loaded once you open the calendar.

5. Who we share your data with

We do not sell or rent your personal data. We share it only with providers that help us operate, limited to what is necessary:

ProviderPurposeLocation
HighLevel Inc. (LeadConnector)Booking calendar and contact managementUnited States
Netlify Inc.Website hostingUnited States and European Union
Google Ireland Ltd.Web fonts displayed on the siteEuropean Union and United States

We may also share data with accountants, lawyers or public authorities where the law requires it.

Transfers outside the European Economic Area

Some of these providers are based in the United States. Where that is the case, transfers are made under the Standard Contractual Clauses approved by the European Commission or under the EU to US data protection framework, as applicable.

6. How long we keep it

7. Your rights

Under the GDPR you have the right to access, rectify, erase, restrict and object to the processing of your data, to data portability, and to withdraw consent at any time without affecting the lawfulness of processing carried out beforehand.

To exercise any of these rights, write to info@primeleads-agency.com. We respond within one month.

If you believe your data is not being handled properly, you may lodge a complaint with the Portuguese supervisory authority, the Comissão Nacional de Proteção de Dados (CNPD), or with the authority in your country of residence.

8. Security

The site is served exclusively over an encrypted connection (HTTPS). We apply appropriate technical and organisational measures to protect data against unauthorised access, loss or disclosure. No system is completely secure, so we cannot guarantee absolute security.

9. Children

Our services are aimed at professionals and businesses. We do not knowingly collect data from anyone under 16. If we become aware that we have, we delete it.

10. Changes to this policy

We may update this policy when needed. The date of the last update is shown at the top. If a change is significant, we will make it clearly visible on the site.

11. Contact

PrimeLeads
Email: info@primeleads-agency.com
WhatsApp: +351 933 603 779

See also the Terms and Conditions